Shubert Audience Services

All Shubert theatres provide on-demand Closed Captioning, Audio Description, and Assistive Listening at all performances, beginning four weeks after a show’s official opening night performance. Prior thereto, we offer live-caption via CART using a hand held device,upon request with two-weeks’ advance notice. Visit the Shubert Audience Services kiosk inside the theatre for more information and assistance.

Language Subtitles

Many shows in Shubert theatres provide real-time translations in several languages, on your mobile device. Language Subtitles may be available in ESPAÑOL (Spanish), 日本語 (Japanese), PORTUGUÊS (Portuguese), תירבע (Hebrew), 中文 (Simplified Chinese), FRANÇAIS (French), 한국어 (Korean). For more information, visit the Shubert Audience Services kiosk inside the theatre.

Access Into Theatres

All Shubert theatres provide seating options for customers who use wheelchairs or have other mobility needs. These include wheelchair seating, companion seating, and aisle seats with folding armrest. To find out what’s available at each theatre, visit or consult the Access Information tab on the show page on

Scheduled Performances for People With Hearing Loss

Many shows in Shubert theatres schedule performances for people with hearing loss. For more information about these performances, visit

Access Ticket Information

To purchase, call Telecharge at 212-239-6222 or 800-872-8997; TDD/TTY: 212-239-2820 or 888-889-8587.

To order wheelchair or transfer arm locations online, find your show on, select the Find Tickets button, and click on the link in the “For Special-Access Seating” section.

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