It has been and will continue to be the policy of The Shubert Organization, its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, disability, genetic information, sex, gender, gender expression, sexual orientation, national origin, military or veteran status, or any other legally protected categories.
We believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability, for both our employees and our business.
We strongly encourage people of color, women, indigenous people, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people from marginalized communities, and individuals with disabilities to apply. As an Equal Opportunity Employer, we welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
AVAILABLE POSITIONS
Qualified candidates are encouraged to submit cover letters (which must include salary requirements) and resumes to: hr@shubertorg.com
Theatre Manager, The Ambassador Theatre, home of CHICAGO
THEATRE MANAGER, THE AMBASSADOR THEATRE, HOME OF CHICAGO
SALARY: ATPAM rates and benefits. Current Weekly Performance Rate: $3,095.67
SCHEDULED HOURS: Variable schedule coinciding with CHICAGO’s performance schedule, up to six (6) days per week, including evenings, weekends, and holidays.
JOB SUMMARY: Our Theatre Manager is responsible for day-to-day operations of the venue, and all aspects of house management, operations, show relations, payroll and settlements, labor relations, and guest services. Working closely with Theatre Operations, Facilities, and the Ambassador Theatre’s department heads, this role ensures safe, efficient, and high-quality execution of all aspects of the theatre’s operations for the production of CHICAGO and our patrons. Including but not limited to:
- Monitoring the theatre’s maintenance and systems functionality.
- Overseeing the front-of-house operations during performances.
- Serving as the liaison between the Company Manager, the production staff, and the theater owners.
- Supervising and preparing payroll for the theater staff.
- Enforcing and maintaining safety standards in all operations of the theatre.
QUALIFICATIONS REQUIRED:
- Demonstrated success in managing an operation
- Demonstrated success in managing diverse teams
- Highly organized with strong attention to detail and follow through
- Effective communicator who can clearly and concisely express ideas both verbally and in writing
- Versed in health and safety standards.
- Manage multiple projects simultaneously.
- Current ATPAM membership
- OSHA 10 certification
QUALIFICATIONS PREFERRED:
- Labor management skills
- House management skills
- Hands-on person who is not afraid to get hands dirty when necessary
- Motivated to find solutions to problems approaches every problem with a positive attitude
- A team-player who can take direction and initiative
- Flexibility and comfortable with scenarios that may change rapidly
- A great communicator and collaborator
- Interest and enthusiasm about improving processes and products
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BOX OFFICE HEAD TREASURER
Salary: $2,421.09 per week, 52 weeks per year.
Work Schedule: Work schedule is determined to optimize coverage for the current performance schedules of productions, including weekends, evenings, and holidays when necessary.
Essential Functions will include, but not be limited to:
•Managing ticket inventory and sales for all productions at New World Stages
•Supervising Box Office staff and overall functionality
•Managing all revenue and transactions
•Preparing and sending daily and weekly reports and reconciliations, adhering to all box office auditing requirements
•Assisting Theatre Management in resolving patron issues
•Ensuring smooth daily operations
•Working closely with productions to program and strategically price shows
•Providing exceptional customer service to customers purchasing tickets and assisting with general issues at the box office window
Qualifications Required:
•Box office leadership experience, with proven organizational and management skills
•Excellent customer service and communication skills (verbal and written)
•Superior attention to detail, with strong math and organizational skills
•Ability to balance priorities with patience, tact, and diplomacy
•Proficiency with Telecharge and the STAR Ticketing System
•Local 751 Member in good standing
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We offer a competitive salary and a superior benefits package (Paid Health Insurance by the company for employees only – employees contribute toward dependent premiums, 401(k) Savings Plan with Company Match, Pension Plan, Paid Time Off, etc.).
Qualified candidates are encouraged to submit cover letters (which must include salary requirements) and resumes to: hr@shubertorg.com