JOBS

The policy of The Shubert Organization, Inc. is to select, place, train and promote the best qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to accord equal employment opportunity for all our employees in compliance with applicable local, state and federal laws. We do so without regard to non work-related factors such as race, color, religion/creed, sex, national origin, age, disability, citizenship, marital status, ancestry, affectional or sexual orientation, gender identity, atypical cellular or blood trait, genetic information/genetic testing, familial status, liability for service in the armed forces of the United States, or an individual's military or veteran status. This equal opportunity policy applies to all Company activities, including but not limited to, recruiting, hiring, training, transfers, promotions, compensation practices, benefits and termination of employment.

 

TITLE:  Helpdesk Technician / Computer Operator and Jr. AIX/SAN Administrator

LOCATION:  Hackensack, NJ Office

WORK HOURS:  Off Sunday, Monday and Tuesday.  Wednesday through Saturday 9:00 a.m. to 8:00 p.m. Must be able to work overtime when  needed.

DUTIES:                          

  • Provide helpdesk telephone support for a variety of problems: PC hardware and software; ticketing system software; web/internet server support; and voice/data communications. 
  • As necessary, track and dispatches call to the Technical Services Department.
  • Proactively monitor operations systems.
  • Oversee daily batch jobs and the on-line environments across all systems.
  • Generate and print reports for various internal departments.
  • Perform system backups, close-downs and crash recoveries.
  • Assist with, and support the installation, configuration and maintenance of an AIX operating system and an EMC SAN.

 QUALIFICATIONS:                     

  • Completion of a technical school helpdesk program (or currently attending a program). AIX training is a plus.
  • Minimum of 2 years helpdesk experience and some hands-on experience with AIX (or UNIX) a must.
  • Superior communication and customer service skills.
  • Good problem solving and attention to detail abilities.
  • Must be able to effectively handle multiple tasks in a high-pressured environment.

 

We offer competitive salaries and a superior benefits package.

 

Please submit resumes to hr@shubertorg.com for consideration.